PerformanceBond.comContract Surety SpecialistsA Janus Assurance Re Property
📞 +1 (787) 333-0222  ·  (800) 373-2804 underwriting@suretyone.com
7 days · 10 a.m.–7 p.m. ATL
Contact

Contact an Underwriter

Direct lines to senior contract surety underwriters. Most established-account requests are handled in a single conversation. Response within one hour during operating hours.

The most efficient way to engage is to call an underwriter directly. Most established-account requests are handled in a single conversation; most new-account decisions can be scoped in one conversation before any document is submitted.

Direct lines

Primary

Toll-free

(800) 373-2804

7 days a week, 10 a.m.–7 p.m. Atlantic Standard Time. Ring-through to an underwriter.

San Juan

Direct dial

+1 (787) 333-0222

Spanish-language underwriting. International submissions. Latin American and Caribbean work.

Raleigh

Direct dial

+1 (919) 859-5294

Domestic contract surety, federal work, and general account administration.

Email

Underwriting: underwriting@suretyone.com

All new submissions, bond requests on established accounts, and general underwriting correspondence route through the underwriting inbox. Response within one hour during operating hours.

Offices

Raleigh, North Carolina

5 W. Hargett Street, 4th Floor
Raleigh, NC 27601, United States
Direct: +1 (919) 859-5294
Toll-free: +1 (800) 373-2804
Fax: +1 (919) 400-4256

Handles: domestic contract surety, federal Miller Act work, general account administration, corporate matters, English-language correspondence.

San Juan, Puerto Rico

404 Ave. de la Constitución, Suite 708
San Juan, PR 00901, United States
Direct: +1 (787) 333-0222
Toll-free: +1 (800) 373-2804
Fax: +1 (787) 293-9221

Handles: Puerto Rico and U.S. Virgin Islands contract surety, international bonds, Latin American and Caribbean work, Spanish-language underwriting and correspondence.

Santo Domingo, Dominican Republic

Aptdo. #1072, Centro de los Héroes
Santo Domingo, República Dominicana
Underwriting coordination through the San Juan office

Handles: Dominican Republic surety, Janus Assurance Re operations in the Dominican Republic, regional Caribbean work.

Also needed by most GCs

Contractor license & permit bonds — all 50 states

Every general contractor working across state lines needs multiple L&P bonds. Surety One writes contractor license bonds, municipal permit bonds and combined license/performance bonds nationwide.

L&P bonds at Surety One

Instant messaging

For quick questions and status updates, established accounts may reach us on:

Producer inquiries

Independent insurance producers seeking a producer agreement to write contract surety through us may inquire at the underwriting address or call the Raleigh office directly. We appoint qualified producers nationally.

Quick contact form

Send us a note

Response within one hour during operating hours.

All communications are confidential. Or email us directly.

Contract surety, done right

Direct access to senior underwriters. Thirty-plus years of experience. $250mn maximum single-program capacity in all 53 states and territories.